The Operation​

 

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Once the warning signs have been erected on the site we will prepare a site map showing the position of the signs and the area we have been instructed to manage. The details of the site, contract, signs and site plan have to them be submitted to the International Parking Community (IPC) for approval. 

 

Once approved your site will be added to the route of one of our sign written mobile patrol vehicles. The patrol vehicle will visit the site on a random basis, depending on your requirements and the problems affecting the site.  In most cases, our uniformed operative will then patrol the site, checking vehicles to ensure they are displaying valid permits. Additional pre-arranged visits can also be provided, should a specific need for them arise.  Any vehicle parked in breach of the Terms and Conditions on the signs will be issued with a parking Charge Notice (CN).

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If you have elected to "self police" and only call us if there is a problem vehicle, you will have opted for the "request only" service and supplied us with a password to ensure the call is coming from an authorised person. Once the call is received it will be treated as priority and a mobile operative will attend. As this is a request only service, the operative will only issue a CN to the vehicle or vehicles that were specifically identified at the time of the call.



The operative will place the CN in a removable wallet on the windscreen of the offending vehicle, in order that any personal involvement between the offender and yourself is avoided.  The Charge is £100 and drivers issued with a CN have the opportunity to pay a reduced fee of £60 if payment is made within 14 days.  If the charge remains unpaid for longer than 28 days, a request will be made to the DVLA for the details of the registered keeper.  A Notice will then be sent to the registered keeper explaining why their vehicle received a CN and inviting them to pay or supply details of the driver.  If the CN remains unpaid and we have identified the driver or keeper, details will be passed to our solicitors with a view to issuing a County Court Summons.



​Our signs and permits display a telephone number which is answered 24 hours a day, 7 days a week.  This allows anyone to call us at any time to report a problem on any site.  Although it will depend on the time of day and traffic conditions, we normally take no more than 1 hour to respond to a request from site.